All Collection photos, including mock room displays, are for informational purposes only. Actual Collection may vary from photo due to factors such as screen resolution.
You are welcome to approach us for more information about the collection that you are interested in and also make an appointment to inspect the actual Collection at our office in Penang. Please approach our Customer Service for further assistance.
These are the general steps of your shopping journey with us:
Choose your goods, add to cart & alter the quantity that you want;
Check order details;
Confirm your shopping cart;
Use interbank funds transfer to complete your transaction;
Complete the bank transfer within 24 hrs of finalising your order and send us the bank transaction slip with the order code by WhatsApp/Email;
For a successful transaction, we will email you the order confirmation as a notification.
3. Acceptance payment methods.
At this moment we only accept Bank transfers.
We are in the midst of upgrading our payment gateway to serve you better, thus there will be more payment options coming up! Apology for the inconvenience caused.
4. What to do after the interbank fund transfer?
Please WhatsApp/Email a copy of the bank transaction slip or a screenshot of your online transaction details.
Kindly indicate your order number in the WhatsApp/Email together with the bank transaction slip
5. Why are there goods on the website that I cannot buy online?
The majority of our Raymond Collection goods range is available at our online shop. However, only goods with available stock will appear with the “Add To Cart” button. Inversely, those goods indicated “Read More”, please contact our customer service for more information.
